Altivio

Our Edge

A partner in transformation, proving that business outcomes and social impact can scale together

Formerly eGramServe, we are now Altivio Connect: a strategic
pivot towards our next vision.

Altivio Connect, formerly known as eGramServe, was established to empower local talent to deliver dependable back-office and technology-enabled services to clients across the world, combining human capability with operational excellence.
After more than a decade of catering to evolving business needs, this transition marks a strategic pivot towards becoming a future-ready outsourcing partner, reflecting our vision to serve clients better through globally aligned solutions. While our social mission remains deeply embedded in everything we do, this new identity represents enhanced capability and long-term value for clients growing with us.

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Architects of impact sourcing. Enablers of world-class outsourcing solutions

In the serene hills of Tehri Garhwal, where life flows quietly yet purposefully, founder & CEO Biplab Saha recognized a unique opportunity. While enterprises across the globe grappled with talent shortages, operational inefficiencies, and rising CX delivery costs, the region was home to passionate, educated youth brimming with potential but disconnected from mainstream employment.This convergence inspired the foundation of Altivio Connect (formerly eGramServe).
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Exclusive access to skilled local talent

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Specialised in-house training

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Decades of deep service expertise

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End-to-end operational readiness

Nurturing human potential to drive global innovation

We are building a dependable, future-ready ecosystem that delivers world-class solutions for businesses while enabling local communities to thrive. For our clients, this translates into measurable business outcomes through a smarter, more resilient outsourcing model, creating a clear and sustainable competitive advantage.

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With a growing global footprint, shaping the future of outsourcing

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Large-scale livelihood creation

Creating stable employment opportunities that empower local communities and strengthen regional economies.

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Structured skill-building

Equipping local talent with specialised skills through in-house training aligned with global business needs.

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Building resilient workforce

Developing teams that are adaptable, dependable, and prepared to shape the future of outsourcing.

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Accelerating & enhancing solution delivery

​​Combining skilled talent, deep service expertise, and a unique business model to deliver faster, cost effective, and reliable outcomes.

A recognised leader in social entrepreneurship, skill development, and transformative impact

From being a finalist in the Livelihood Creation category at prestigious summits to being invited as a key voice on influential industry panels, and distinguished as one of the ten social enterprises across Asia selected for Cohort 7 of the prestigious Dasra Social Impact Programme, Altivio Connect has earned accolades across prominent national and international platforms.

Transform your operations while creating lasting impact